Inside the Minds—The Hotel Business—Leading Hoteliers offer a Behind the Scenes Glimpse Into the Hospitality Industry

Inside the Minds—The Hotel Business—Leading Hoteliers offer a Behind the Scenes Glimpse Into the Hospitality Industry
Simon F. Cooper

President and Chief Operating Officer

The Ritz-Carlton Hotel Company, L.L.C.

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First Printing, 2004 10 9 8 7 6 5 4 3 2 1

Copyright Ó 2004 by Aspatore Books, Inc. All rights reserved. Printed in the United States of America. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, except as permitted under Sections 107 or 108 of the United States Copyright Act, without prior written permission of the publisher.

ISBN 1-58762-282-3 Library of Congress Control Number: 2004102946

Inside the Minds Managing Editor, Carolyn Murphy, Edited by Michaela Falls, Proofread by Eddie Fournier, Cover design by Scott Rattray & Ian Mazie

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