Table of Contents

Inside the Minds: The Hotel Business: Leading Hoteliers Offer a Behind the Scenes Glimpse Into the Hospitality Industry
by Aspatore Books Staff ISBN:1587621436
Aspatore Books © 2004
This book provides a broad, comprehensive overview of the current shape and future state of the hospitality industry by exploring technology-driven trends, meeting and exceeding guest expectations, offering definitions of luxury accomodations, and more.

Table of Contents
Inside the Minds—The Hotel Business—Leading Hoteliers offer a Behind the Scenes Glimpse Into the Hospitality Industry
The Luxury Hotel Business
The Winding Road to the Wauwinet—Finding, Restoring and Operating a Premier Property
Every Hotel Tells a Story—Balance, Survival and Growth
Keeping the Customer Satisfied
More than Just a Hotel—Creating an Experience
Creating a Concept—And Building a Successful Hotel
Working Together, To Remain One of a Kind